Terms and Conditions
Terms of using this web site.
Terms of using this web site. These Terms and Conditions refer to 100Health.com and use of the 100% Health Programme. These Terms and Conditions govern your use of the Holford and Associates website (PATRICK HOLFORD’S 100% HEALTH PROGRAMME) and your relationship with Holford and Associates. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use or become a user of the PATRICK HOLFORD’S 100% HEALTH PROGRAMME. 1. Use of the PATRICK HOLFORD 100% HEALTH PROGRAMME You will be able to access some areas of the PATRICK HOLFORD 100% HEALTH PROGRAMME without registering as a user. However, by accessing any part of the PATRICK HOLFORD 100% HEALTH PROGRAMME you agree to be bound by these Terms and Conditions. THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS. 2. Amendments We may update these Terms and Conditions from time to time. You should periodically review them for changes, although where possible we will try to bring any changes to your attention by email and/or by putting a notice on the PATRICK HOLFORD 100% HEALTH PROGRAMME. If you continue to use the PATRICK HOLFORD 100% HEALTH PROGRAMME after the date on which any changes come into effect, your use of the PATRICK HOLFORD 100% HEALTH PROGRAMME indicates your agreement to be bound by the new Terms and Conditions. If you do not wish to accept the new Terms and Conditions you should not continue to use the PATRICK HOLFORD 100% HEALTH PROGRAMME and, if applicable, you should cancel your usage (the original Terms and Conditions applying up to the date of cancellation). 3. Usage To register as a user of the PATRICK HOLFORD 100% HEALTH PROGRAMME you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You can review your details by signing into the User Login section of the PATRICK HOLFORD’S 100% HEALTH PROGRAMME. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details. 4. Payment You can pay usage fees by any Mastercard or Visa credit card, or Maestro, Visa Electron, Delta, Switch, Laser or Solo debit cards. Your credit/debit card details can be entered on the PATRICK HOLFORD 100% HEALTH PROGRAMME. The details will be encrypted to minimise the possibility of unauthorised access or disclosure. At the time of registration, your credit/debit card will be charged for the Programme fee. Details of pricing are shown within the sign-up process. Prices are expressed inclusive of any VAT payable. Any reduction or increase in the usage price will take effect on your next usage following notification. 5. Password and Security If you register to become a user of the PATRICK HOLFORD 100% HEALTH PROGRAMME you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities that occur under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services immediately. If Holford and Associates has reason to believe that there is likely to be a breach of security or misuse of the PATRICK HOLFORD 100% HEALTH PROGRAMME, we may require you to change your password or we may suspend your usage in accordance with paragraph 11 below. 6. Excluded Services The services provided by the PATRICK HOLFORD 100% HEALTH PROGRAMME do not include the provision of computer or other necessary equipment to access the PATRICK HOLFORD 100% HEALTH PROGRAMME. To use the PATRICK HOLFORD 100% HEALTH PROGRAMME you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur. 7. Intellectual Property The content of the PATRICK HOLFORD 100% HEALTH PROGRAMME is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the PATRICK HOLFORD 100% HEALTH PROGRAMME on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the PATRICK HOLFORD 100% HEALTH PROGRAMME without written permission from Holford and Associates. No licence is granted to you in these Terms and Conditions to use any trade mark of 100% Health or Holford and Associates or its affiliated companies including, without limitation, the trade marks 100% Health, Patrick Holford Interactive or Holford and Associates. 8. Availability of the PATRICK HOLFORD 100% HEALTH PROGRAMME Although Holford and Associates aims to offer you the best service possible, Holford and Associates makes no promise that the services at the PATRICK HOLFORD 100% HEALTH PROGRAMME will meet your requirements. Holford and Associates cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to Customer Services and we will attempt to correct the fault as soon as we reasonably can. Your access to the PATRICK HOLFORD 100% HEALTH PROGRAMME may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Holford and Associates will attempt to restore the service as soon as it reasonably can. 9. Cancellation of Usage PATRICK HOLFORD’S 100% HEALTH PROGRAMME – SINGLE USE SERVICE Holford and Associates may suspend or cancel your usage of the PATRICK HOLFORD 100% HEALTH PROGRAMME immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. If you wish to cancel your usage of the PATRICK HOLFORD 100% HEALTH PROGRAMME service, you can do so. Cancellation of usage must be received within 7 days of payment to qualify for a refund. If your cancellation notice is received within the 7 days you will receive a refund less the equivalent of 25% of the usage fee. Holford and Associates will keep this payment as the fee for having already created your Programme and because, by requesting usage, you are agreeing that we will make the users' services on the PATRICK HOLFORD 100% HEALTH PROGRAMME available to you immediately. After 7 days the charge for the use of the PATRICK HOLFORD 100% HEALTH PROGRAMME is non-refundable. PATRICK HOLFORD’S 100% HEALTH PROGRAMME – MONTHLY SUPPORT SERVICE Holford and Associates may suspend or cancel your usage of the PATRICK HOLFORD 100% HEALTH PROGRAMME MONTHLY SUPPORT SERVICE immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. The minimum term for a subscription to the PATRICK HOLFORD MONTHLY SUPPORT PROGRAMME is three months. If you wish to cancel your usage of the PATRICK HOLFORD MONTHLY SUPPORT PROGRAMME service after the minimum three month period has elapsed you can do so by emailing members@patrickholford.com requesting cancellation and providing your name and registered email address. If you cancel near the end of your billing period and are inadvertently charged for the next period's fee, contact members@patrickholford.com to have the charges reversed. The PATRICK HOLFORD MONTHLY SUPPORT PROGRAMME consists of a Joining Fee and monthly payment. Refunds will only be made against the monthly fee, refunds of the Joining Fee can not be made. Maximum refund period is three months, refunds of monthly membership fees can not be backdated to cover more than a three month period. The PATRICK HOLFORD 100% HEALTH PROGRAMME – MONTHLY SUPPORT SERVICE provides the PATRICK HOLFORD 100% HEALTH PROGRAMME as part of the membership. No individual fee is charged for the PATRICK HOLFORD 100% HEALTH PROGRAMME during the period of a membership. Therefore, refunds for 100% HEALTH PROGRAMMES that have been completed during the period of a membership can not be provided. The suspension or cancellation of your usage and your right to use the PATRICK HOLFORD 100% HEALTH PROGRAMME – MONTHLY SUPPORT SERVICE AND/OR PATRICK HOLFORD’S 100% HEALTH PROGRAMME shall not affect either party's rights or liabilities. Other paragraphs of these Terms and Conditions shall survive cancellation. 10. Health - Caution In Use Of The Site Holford and Associates strongly recommends that you should seek medical advice before starting any weight loss, health or nutritional programme. The information on the PATRICK HOLFORD 100% HEALTH PROGRAMME does not offer medical advice or act as a substitute for medical treatment. You should not use the PATRICK HOLFORD 100% HEALTH PROGRAMME if you are under 18, have serious symptoms, have a serious food allergy, have a known medical condition, are on medication, are breastfeeding, pregnant (or trying) which could affect your dietary needs. The PATRICK HOLFORD 100% HEALTH PROGRAMME provides general information and guidance on health and weight loss. Although it aims to help users in their efforts to improve health and lose weight, information on the PATRICK HOLFORD 100% HEALTH PROGRAMME does not constitute advice tailored to an individual's specific medical requirements. 11. Holford and Assocaites Liability Although Holford and Associates will use reasonable skill and care in providing the PATRICK HOLFORD 100% HEALTH PROGRAMME, it gives no other warranties or guarantees in relation to the PATRICK HOLFORD 100% HEALTH PROGRAMME. You must bear the risks associated with the use of the Internet. The PATRICK HOLFORD 100% HEALTH PROGRAMME may provide content from other Internet sites or resources or may be contained within other Internet sites, resources or content. While Holford and Associates tries to ensure that material included on the PATRICK HOLFORD 100% HEALTH PROGRAMME is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Holford and Associates will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the PATRICK HOLFORD 100% HEALTH PROGRAMME. If Holford and Associates is informed of any inaccuracies in the material on the PATRICK HOLFORD 100% HEALTH PROGRAMME we will attempt to correct the inaccuracies as soon as we reasonably can. Holford and Associates will not accept responsibility for content on retailer sites on which the PATRICK HOLFORD 100% HEALTH PROGRAMME site is available. In particular, we disclaim all liabilities in connection with the following: - incompatibility of the PATRICK HOLFORD 100% HEALTH PROGRAMME with any of your equipment, software or telecommunications links; - technical problems including errors or interruptions of the PATRICK HOLFORD 100% HEALTH PROGRAMME; - unsuitability, unreliability or inaccuracy of the PATRICK HOLFORD 100% HEALTH PROGRAMME; - inadequacy of the PATRICK HOLFORD 100% HEALTH PROGRAMME to meet your requirements. You agree that we will not be liable to you for any losses related to any business interests that you have, such as lost data, lost profits or business interruption. Under no circumstances, including, but not limited to negligence, shall The Company be liable for any direct, indirect, special, incidental or consequential damages, arising out of the use, or the inability to use the programme. We do not warranty and shall have no liability regarding information provided in this programme regarding recommendations for supplements for any and all health purposes. As is clearly stated, this information is provided solely as information for our customers to use when discussing a regimen with their healthcare practitioners. The Company is providing this programme on an "as is" basis and makes no representations or warranties of any kind with respect to this or its contents. Neither The Company nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this programme. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. The Companys liability to you shall in no event exceed the amount of the products in dispute. 12. Refund Policy PATRICK HOLFORD’S 100% HEALTH PROGRAMME – SINGLE USE SERVICE If you are not totally satisfied with your PATRICK HOLFORD 100% HEALTH PROGRAMME you can write to us within 7 days of the date you completed the Programme explaining why you are not happy and you will receive a refund of the amount you have paid for the service less 25% usage fee. Refunds will only be made to the debit/credit card originally used for payment. Holford and Associates will keep this payment as the fee for having already created your programme and because, by requesting usage, you are agreeing that we will make the users' services on the PATRICK HOLFORD 100% HEALTH PROGRAMME available to you immediately. After 7 days the charge for the use of the PATRICK HOLFORD 100% HEALTH PROGRAMME is non-refundable. PATRICK HOLFORD’S 100% HEALTH PROGRAMME – MONTHLY SUPPORT SERVICE The minimum term for a subscription to the PATRICK HOLFORD MONTHLY SUPPORT PROGRAMME is three months. If you wish to cancel your usage of the PATRICK HOLFORD MONTHLY SUPPORT PROGRAMME service after the minimum three month period has elapsed you can do so by emailing members@patrickholford.com requesting cancellation and providing your name and registered email address. If you cancel near the end of your billing period and are inadvertently charged for the next period's fee, contact members@patrickholford.com to have the charges reversed. The PATRICK HOLFORD MONTHLY SUPPORT PROGRAMME consists of a Joining Fee and monthly payment. Refunds will only be made against the monthly fee, refunds of the Joining Fee can not be made. Maximum refund period is three months, refunds of monthly membership fees can not be backdated to cover more than a three month period. The PATRICK HOLFORD 100% HEALTH PROGRAMME – MONTHLY SUPPORT SERVICE provides the PATRICK HOLFORD 100% HEALTH PROGRAMME as part of the membership. No individual fee is charged for the PATRICK HOLFORD 100% HEALTH PROGRAMME during the period of a membership. Therefore, refunds for 100% HEALTH PROGRAMMES that have been completed during the period of a membership can not be provided. 13. Third Party Websites As a convenience to Holford and Associates customers, the PATRICK HOLFORD 100% HEALTH PROGRAMME may include links to other web sites or be contained within web sites which are beyond its control. Holford and Associates is not responsible for content on the Internet or World Wide Web pages on any other site or publication outside the PATRICK HOLFORD 100% HEALTH PROGRAMME (unless initially approved by Holford and Assocaites). 14. Advertising and Sponsorship Part of the PATRICK HOLFORD 100% HEALTH PROGRAMME may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the PATRICK HOLFORD 100% HEALTH PROGRAMME complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material. 15. Applicable Law These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts. 16. International Use Holford and Associates makes no promise that materials on the PATRICK HOLFORD 100% HEALTH PROGRAMME are appropriate or available for use in locations outside the United Kingdom and the Republic of Ireland, and accessing the PATRICK HOLFORD 100% HEALTH PROGRAMME from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom and the Republic of Ireland, you do so on your own initiative and are responsible for compliance with local laws. 17. Miscellaneous You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. If you breach these Terms and Conditions and Holford and Associates ignores this, Holford and Associates will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. Holford and Associates shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control. A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act. The PATRICK HOLFORD 100% HEALTH PROGRAMME is owned and operated by Holford and Associates, a company registered in England whose registered office is at : 100%Health, Carters Yard, London, SW18 4JR. If you have any queries please contact Customer Services at your retailer.